Frequently Asked Questions
ab67 FAQ — Your Questions Answered
Everything you need to know about registering, depositing via bKash and Nagad, cricket betting, slots, bonuses, account security, and responsible gaming on ab67.
This page is ab67's comprehensive FAQ resource for players across Bangladesh — covering everything from opening your account and completing identity verification, to depositing via bKash, Nagad or Rocket, placing bets on BPL and IPL cricket, understanding bonus wagering requirements, and using our responsible gaming tools. If your question is not answered here, our support team is available around the clock at or via WhatsApp. Browse the five topic sections below or use the table of contents to jump directly to what you need.
Account & Registration
Step-by-step guidance on creating your ab67 account, completing KYC verification, resetting your password, and managing account settings — all in plain English.
Deposits & Withdrawals
Clear answers on minimum amounts, processing times, supported methods including bKash, Nagad, Rocket and major Bangladesh banks, and what to do if a payment is delayed.
Games & Gameplay
Understand how cricket betting markets work on BPL and IPL fixtures, how RNG fairness is certified across ab67 slots, and how to enjoy live casino tables on mobile.
Bonuses & Promotions
Detailed explanations of welcome bonuses, wagering requirements, free spins eligibility, and the ab67 loyalty programme — so you always know what to expect before claiming an offer.
Safety & Security
Learn how ab67 protects your personal data and funds with SSL encryption, why age verification matters, and what steps are taken to ensure fair play across every game category.
Responsible Gaming
Find out how to set deposit and loss limits, activate a cooling-off period, or request permanent self-exclusion — plus where to turn if gambling is becoming a problem.
Account & Registration
5 Questions
To create an ab67 account, click the ab67 Login link in the navigation menu and follow the registration steps. You will need to provide your full name, date of birth, email address, a mobile number registered in Bangladesh, and create a secure password. Registration takes under three minutes. You must be 21 years of age or older to register.
ab67 requires a government-issued photo ID for KYC verification — a National Identity Card (NID), passport, or driving licence are all accepted. You may also be asked to submit a recent utility bill or bank statement as proof of address. Submitting clear, legible photos of your documents speeds up approval, which typically completes within 24 hours.
Click the 'Forgot Password' link on the ab67 Login page and enter the email address associated with your account. A secure password reset link will be sent to that email within a few minutes. If you do not see the email, check your spam or junk folder. For further assistance, contact support at .
No — ab67 strictly permits one account per player. Creating duplicate accounts is a violation of the Terms and Conditions and may result in all accounts being permanently closed and any balances forfeited. If you accidentally registered twice, contact our support team immediately to have the duplicate account removed without penalty.
To permanently close your ab67 account, email with the subject line 'Account Closure Request' from your registered email address. Our team will process the request within 24 hours. Any remaining balance will be refunded to your verified withdrawal method before closure. If the reason for closure is related to problem gambling, we recommend requesting self-exclusion instead — see the Responsible Gaming page for details.
Deposits & Withdrawals
5 Questions
Log in to your ab67 account, go to the Deposit section, and select bKash as your payment method. Enter the amount you wish to deposit, then follow the on-screen instructions to complete the payment via your bKash app or by dialling *247#. The minimum bKash deposit on ab67 is ৳200. Funds are credited to your account balance instantly in most cases.
Nagad deposits on ab67 are processed instantly — your account balance is updated in real time as soon as the Nagad transaction is confirmed. The minimum Nagad deposit is ৳200. If your balance does not update within five minutes of a successful Nagad payment, contact ab67 support with your Nagad transaction reference number and we will resolve it promptly.
ab67 accepts a range of payment methods popular with Bangladesh players, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, BRAC Bank, City Bank, Islami Bank, and Sonali Bank online transfers. Visa and Mastercard card deposits are also supported for eligible accounts. All transactions are processed over SSL-encrypted connections.
The minimum withdrawal amount on ab67 is ৳500 for mobile financial services such as bKash, Nagad and Rocket. For bank transfer withdrawals, the minimum is ৳1,000. There is no maximum single withdrawal limit for verified accounts in good standing, though very large withdrawals may be processed in multiple tranches for security purposes.
ab67 processes withdrawal requests within 1–4 hours for bKash, Nagad and Rocket. Bank transfers to Dutch-Bangla, BRAC, Islami Bank and other institutions typically arrive within one business day. Withdrawal processing times may occasionally extend during peak periods such as BPL final nights or major T20 World Cup matches. Fully verified accounts experience the fastest processing.
Games & Gameplay
5 Questions
Navigate to the Cricket section via the main menu on ab67, then browse the available matches — BPL, IPL, T20 World Cup, ICC tournaments, Bangladesh Tigers international fixtures and more. Click on any match to view available markets: match winner, top batsman, total runs, over/under, and live in-play markets. Select your bet, enter your stake in BDT, and confirm. Minimum bet is ৳50.
Yes — ab67 covers all Bangladesh Premier League (BPL) matches with a comprehensive range of betting markets. During BPL season, you can bet on match winners, top scorers, highest partnerships, total sixes, first wicket method, and more. Live in-play betting is available throughout each BPL match, with odds updating ball-by-ball in real time.
All slot games on ab67 use certified Random Number Generator (RNG) technology from providers including Pragmatic Play, NetEnt, Microgaming and Spribe. These providers are independently audited for game fairness. ab67 does not alter or influence RNG outcomes in any way. Return-to-player (RTP) percentages for each slot are available in the game information panel before you play.
Yes — ab67 is fully optimised for mobile browsers on Android and iOS devices. The entire platform, including cricket betting, slots, live casino and account management, works seamlessly in your smartphone browser without needing to download a separate app. Simply navigate to ab67.io on your mobile browser and log in to access all features.
ab67 offers a wide range of live dealer casino games powered by Evolution Gaming and Ezugi, including Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, Andar Bahar, and game show titles such as Crazy Time. All live tables are streamed in HD with real dealers. Tables with BDT stake options are available to suit Bangladesh players at every budget level.
Bonuses & Promotions
5 Questions
ab67 offers a welcome bonus for new players on their first deposit. The bonus is credited automatically once your first qualifying deposit clears. Full details including the bonus amount, eligible games, wagering requirements, minimum odds restrictions for sports bets, and expiry period are published on the Promotions page inside your account dashboard after registration.
Wagering requirements on ab67 bonuses mean you must bet a specified multiple of the bonus amount before any winnings derived from that bonus can be withdrawn. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in qualifying bets before the bonus converts to withdrawable cash. Cricket bets at odds below 1.50 and certain slot games may contribute at a reduced rate — full contribution percentages are listed in each promotion's terms.
Yes — ab67 periodically offers free spins promotions on selected slot titles from providers like Pragmatic Play. Free spins are awarded as part of welcome offers, reload bonuses, and special seasonal campaigns tied to events like Eid, Pohela Boishakh and T20 World Cup. Any winnings from free spins are subject to the wagering requirements stated in the specific promotion's terms and conditions.
ab67 does not charge any platform-side fees for deposits or withdrawals. However, your mobile financial service provider — bKash, Nagad, Rocket or your bank — may apply their own standard transaction charges as per their published fee schedule. We recommend checking with your payment provider if you are unsure about applicable charges on their end.
ab67 rewards regular players through a tiered loyalty programme. Points are earned on every qualifying bet placed on sports and casino games, and accumulate toward higher loyalty tiers that unlock benefits such as cashback on losses, priority withdrawal processing, higher deposit limits, exclusive bonus offers, and a dedicated account manager for top-tier members. Full loyalty programme details are in your account dashboard.
Safety & Responsible Gaming
5 Questions
ab67 is a safe and reliable platform that uses 256-bit SSL encryption to protect all player data and financial transactions. Player funds are held in segregated accounts separate from company operational funds. The platform employs fair-play certified RNG technology across all games and processes all payments through established, regulated payment channels including bKash, Nagad and major Bangladesh banks.
The minimum age to register and play on ab67 is 21 years old. This age restriction applies to all players regardless of location within Bangladesh. ab67 enforces this requirement through identity verification (KYC) during the account registration process. Any account found to belong to a person under 21 will be closed immediately and any associated funds reviewed in line with our Terms and Conditions.
To self-exclude from ab67, go to Account Settings and select the Responsible Gaming tab, then choose the Self-Exclusion option. You can select a period of 6 months, 1 year, 3 years, or permanent closure. Self-exclusion takes effect immediately upon confirmation. Alternatively, email with the subject line 'Self-Exclusion Request' and our team will process it within one hour, 24 hours a day.
Log in to ab67, go to Account Settings, and open the Responsible Gaming tab. Under Deposit Limits, you can set a maximum deposit amount per day, week or month. Reducing your limit takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before the higher limit is applied — this delay is intentional and designed to protect players from impulsive decisions.
ab67 customer support is available 24 hours a day, 7 days a week in Bangladesh Standard Time (UTC+6). You can reach us by email at , via WhatsApp at +880 1700 000000, or through the live chat feature inside your account. For urgent responsible gaming requests such as self-exclusion or account suspension, email or WhatsApp contact is the fastest route.
Need More Help?
Still Have a Question?
Our support team is available around the clock. Choose the channel that works best for you and we will get back to you right away.
Email Support
Send us your question any time and receive a detailed response within a few hours.
For fast replies, message us on WhatsApp — our agents respond within minutes, 24/7.
+880 1700 000000Live Chat
Use the live chat feature inside your ab67 account dashboard for real-time assistance from our support team.
Available 24/7 — UTC+6Ready to Explore ab67?
Browse cricket betting, premium slots, live casino tables and exclusive promotions — all in one place, optimised for Bangladesh players.
21+ Only — Please Gamble Responsibly